It was a pleasure to return to the Lancaster Bangkok. The hotel's location is superb, just a stone's throw from the MRT station, making it incredibly convenient to get around. The room maintained its usual high standard; it was spotlessly clean, and the air conditioning was perfectly comfortable. With plenty of efficient elevators, there was almost no waiting time, making the entire stay seamless. It's a wonderful place to truly unwind and relax on a vacation.
To be honest, my experience here a year ago wasn't perfect. I happened to be staying when a film crew was shooting in the hotel, and I was disturbed by loud noises early in the morning. The front desk hadn't arranged for me to be on a quieter floor to avoid this, which was a bit disappointing at the time.
However, what moved me the most during this visit was that the lobby manager actually remembered the incident from my previous stay! He approached me personally to offer a sincere apology and a thoughtful explanation for what had happened. Considering how challenging this year has been for tourism in Bangkok and the difficulties hotels are facing, it is truly remarkable for them to remember a guest's past experience with such care. This level of attentiveness is not simple to achieve and made a huge impression.
Because of this warm service and the hotel's excellent quality, the Lancaster Bangkok will undoubtedly be our first choice for future visits to Bangkok. Highly recommended!
訪客用戶
商務出差
家庭兩臥室房
入住於2025年08月
5.0
超讚
評價於:2025年09月23日
It's okay experience... Definitely need to work on the smell of the place, not sure why rooms have this smell too.. but overall okay experience...room are quite outdated too.. and I have good experience with the front desk.. very helpful and help to change rooms
Poor service staff require 2000 thb to deposit I have to find the cash machine to deposit very waste my time and even if I’m the Thai person they also take the deposit not like the five star standard hotel like Marriott if I say I don’t have cash they will say ok it’s fine
Recommended hotel. Cleanliness and service is good and the Spa at the hotel is worth it. Will come again
Natalia Krsk
家庭出遊
豪華特大床房
入住於2025年06月
5.0
超讚
評價於:2025年07月05日
Удобное расположение , с аэропорта удобно добираться. Рядом метро, наземное метро, речной транспорт , автобусы . Бассейн . Заказывали пиццу, вкусная . Ночной вид , ожидали большего
小曄
家庭出遊 豪華雙床房
入住於2025年08月
5.0
超讚
評價於:2025年08月31日
It was a pleasure to return to the Lancaster Bangkok. The hotel's location is superb, just a stone's throw from the MRT station, making it incredibly convenient to get around. The room maintained its usual high standard; it was spotlessly clean, and the air conditioning was perfectly comfortable. With plenty of efficient elevators, there was almost no waiting time, making the entire stay seamless. It's a wonderful place to truly unwind and relax on a vacation.
To be honest, my experience here a year ago wasn't perfect. I happened to be staying when a film crew was shooting in the hotel, and I was disturbed by loud noises early in the morning. The front desk hadn't arranged for me to be on a quieter floor to avoid this, which was a bit disappointing at the time.
However, what moved me the most during this visit was that the lobby manager actually remembered the incident from my previous stay! He approached me personally to offer a sincere apology and a thoughtful explanation for what had happened. Considering how challenging this year has been for tourism in Bangkok and the difficulties hotels are facing, it is truly remarkable for them to remember a guest's past experience with such care. This level of attentiveness is not simple to achieve and made a huge impression.
Because of this warm service and the hotel's excellent quality, the Lancaster Bangkok will undoubtedly be our first choice for future visits to Bangkok. Highly recommended!
訪客用戶
商務出差 家庭兩臥室房
入住於2025年08月
5.0
超讚
評價於:2025年09月23日
It's okay experience... Definitely need to work on the smell of the place, not sure why rooms have this smell too.. but overall okay experience...room are quite outdated too.. and I have good experience with the front desk.. very helpful and help to change rooms
Poor service staff require 2000 thb to deposit I have to find the cash machine to deposit very waste my time and even if I’m the Thai person they also take the deposit not like the five star standard hotel like Marriott if I say I don’t have cash they will say ok it’s fine
Recommended hotel. Cleanliness and service is good and the Spa at the hotel is worth it. Will come again
Natalia Krsk
家庭出遊 豪華特大床房
入住於2025年06月
5.0
超讚
評價於:2025年07月05日
Удобное расположение , с аэропорта удобно добираться. Рядом метро, наземное метро, речной транспорт , автобусы . Бассейн . Заказывали пиццу, вкусная . Ночной вид , ожидали большего
小曄
家庭出遊
豪華雙床房
入住於2025年08月
訪客用戶
商務出差
家庭兩臥室房
入住於2025年08月
_WeChat337223****
家庭出遊
家庭兩臥室房
入住於2025年10月
Petchcvvv
商務出差
豪華雙床房
入住於2025年06月
zinoshao
商務出差
豪華雙床房
入住於2025年08月
Choushi
好友出遊
豪華雙床房
入住於2025年10月
M12383****
家庭出遊
豪華雙床房
入住於2025年05月
匿名用戶
獨自出遊
豪華特大床房
入住於2025年04月
DAPHE WONG
商務出差
豪華特大床房
入住於2025年07月
Natalia Krsk
家庭出遊
豪華特大床房
入住於2025年06月
小曄
家庭出遊 豪華雙床房
入住於2025年08月
訪客用戶
商務出差 家庭兩臥室房
入住於2025年08月
_WeChat337223****
家庭出遊 家庭兩臥室房
入住於2025年10月
Petchcvvv
商務出差 豪華雙床房
入住於2025年06月
zinoshao
商務出差 豪華雙床房
入住於2025年08月
Choushi
好友出遊 豪華雙床房
入住於2025年10月
M12383****
家庭出遊 豪華雙床房
入住於2025年05月
匿名用戶
獨自出遊 豪華特大床房
入住於2025年04月
DAPHE WONG
商務出差 豪華特大床房
入住於2025年07月
Natalia Krsk
家庭出遊 豪華特大床房
入住於2025年06月